Shipping & Returns
Shipping Policy
At The Bun Bun Family Boutique, we are committed to provide safe and time delivery our handmade toys. We offer different shipping methods and costs to suit your needs. All our toys are packed with care to ensure they arrive at your doorstep in perfect condition.
Please note delivery time and processing time may varies on Holidays.
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Also note our toys and products at : The Bun Bun Family boutique are handmade. Therefore, the processing time for each item can vary 1-7 days.
For the exact time frame for a specific product please check the shipping policy tab for that particular item.
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Orders that have been processed after 18:00pm (EST) it will be considered placed the next following day.
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*We do offer shipping worldwide*
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*Free Shipping is offered for orders 100$ and more in Canada and 150$ and more world wide*
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Please be aware that some countries impose customs fees and taxes for packages that enter your country. These fees are kept by your government and are outside of your purchase with The Bun Bun Family.
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For the shipping rate and time frame, please proceed to the checkout page. We offer Express and Standard shipping.
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Pick up option is only available in the Montreal Region.
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Return & Exchange Policy
At The Bun Bun Family Boutique, We want you to be 100% satisfied with your order. We strongly encourage you to contact us with any questions you might have on any of our products before purchasing.
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Please note due to hygiene purposes we do not accept ANY RETURNS OR EXCHANGES.